While there are many features, I feel like I have to do a lot of clicking and hunting to get changes implemented, confirmed, and troubleshot. It's taken a fair amount of getting used to. And then, coming from Ubiquiti, I have found the interface cumbersome to understand. Since I work at a boarding school, we really want to work with the families to correct bad behavior, not just set up some obstacles and walk away. So the logs aren't designed to help you figure out if someone is trying to break rules, but rather to find potentially compromised devices. It's really designed more for a business environment where you "trust" your employees. If the router had the feature built-in, it would bring me much joy. Our previous router had that, and needing to configure a separate server for that purpose has been far more involved that I would like. The biggest gap is that it doesn't have any sort of mDNS reflector. There's a few things I wish were different. There is good amount of customizability, and since switching to Sophos from our previous vendor, I've enjoyed that ability to better differentiate the networks and even time-based access on a per network basis. Ours is connected to the Sophos UTM and Endpoint Protection software, and I do really like how they are able to talk to each other.
I feel pretty confident in its ability to keep the network secure. Security is complicated, and so far I feel like it will get the job done, and done well. I really enjoy the flexibility, the power, and the ability to keep multiple firewalls in sync with each other. I realize that it sounds overall negative, but I do actually expect to have a positive term (committed to a minimum of 3 years). Their token based option to me is just OK.
SOPHOS XG FIREWALL HOME EDITION REVIEW FREE
Over the last few years they have made really good improvements but they didn't do the best at providing free training on these changes.The VPN client is adequate but needs to be enhanced to what others are capable of for multifactor. Going into the product I knew it wasn't considered a top tier product.
The feature set of their firewall product line was a great value and I also use their free home product at home because I am that type of IT nerd. If we had it to do over again at this new pricing, it would have been more like a 2.5-3 star rating. I rated this review solely on our purchased amount for firewalls. If there is any more price increases we will most likely start looking around.One last thing on pricing. I think they need to reconsider this level of price increase considering they are not yet competing in the top tier of firewall manufacturers.We will most likely stay a customer of theirs but I don't see as many new customers because of this price hike. They have done right by us.That said, in 2022&2023 they raised their product pricing multiple times with 2023 being a much higher than inflation pricing. We've gone from a single firewall to 11 across multiple locations.
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